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​Shipping Details


Kitty Kottage is located in Edmonton, Alberta, Canada.  We use Expedited Parcel Post through Canada Post for Canadian orders, and Small Air Packet for U.S. orders.


Please note that all our product and shipping prices are in U.S. dollars.  


If you prefer not to order online or would like to order in Canadian dollars, contact us at 1-888-527-4704 with your order and you may send us a cheque.  This will take longer as we will wait for your cheque to clear before shipping your order.


Expedited Parcel Post:
- insurable and trackable
- estimated delivery time to Canadian address - 2 to 7 business days
  (to major centre)


Small Air Packet:
- estimated delivery time to U.S. address  - 6 to 12 business days 
  (to major centre)
- no duty & brokerage charged upon delivery


These are not guaranteed delivery times, but the average time of delivery.  If you have a concern about your package after the quoted delivery times, we can put a trace on your package.  However, our experience is that the package usually arrives before we receive an answer back on the trace, and we have never lost a package through this shipping method.


All orders will be shipped within 1 to 5 business days of Kitty Kottage receiving your order.  If you would like to know the exact ship date, we would be happy to send you this information.  


Shipping costs start at 10.99 (U.S.D.) as there is a minimum cost that Canada Post charges for any Parcel Post packages.  Combining orders with a friend or a group of friends will help greatly to offset the cost of shipping.


Please e-mail for any shipping info.

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